Tuesday, November 15, 2005
Time: 4:30PM to 6:30PM
Location: Caremark, Mail Service Pharmacy,
2700 Milan Court, Birmingham, AL 35211
Cost: No Charge for members
Please
make a reservation by Wednesday, November 8, 2005
Home Delivery Services
Caremark home delivery service reduces the cost of maintenance medications for both plan sponsors and their participants, while offering greater convenience to each. Patients send prescriptions to one of our regional order creation centers where they are scanned and processed using optical character recognition (OCR) technology. The receipt of the order is immediately visible to our Customer Care Representatives and the participant via the Caremark website. The electronic image of the prescription order is then automatically routed to the appropriate mail service pharmacy, where they are processed, dispensed, and checked before being mailed to the patient's home or office. The process eliminates claim forms and reduces dispensing fees, plan billing expenses, and related paperwork. Participants enjoy the convenience of having their medications delivered right to their door and not having to file claims or wait for reimbursement.
Caremark builds in quality and safety to its mail service operation. Every prescription is quality checked and dispensed by an experienced registered pharmacist, assisted by on-line DUR and plan-specific checks for coverage, compliance, patient eligibility, etc. Caremark is also the only prescription benefit manager to have defined and published its own Pharmacy Practice Standards to promote safety and excellence in mail service dispensing.
Caremark's commitment to quality in home delivery service operations is evident in the state-of-the-art pharmacy automation systems that are in place. The order entry process starts with high speed scanning technology to capture full color images while the dispensing process is controlled by a system known as TriStar Pharmacy Manager. These proprietary systems are unique Caremark assets and integrate the latest information technology, intelligent conveyors, imaging, and robotics to improve the speed, accuracy, and productivity of prescription dispensing. This level of automation benefits both plan sponsors and patients by improving turnaround times, reducing costs and paperwork, customizing order forms for individual patients, and expanding the patient-counseling leaflets generated with each prescription.
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